This title takes a practical approach to all aspects of structuring and delivering a training course or seminar. It covers learning theory, the learning environment, preparing to train, training delivery, audio visual support, and group and individual exercises.
A feature of this edition is the inclusion of the so-called "facilitraining rainbow", an innovative model designed to help trainers identify which delivery style is most appropriate for their particular situation.;"The Pocketbook Series" comprises more than 60 titles in the areas of training, personal development, management, customer care, sales and marketing and finance.
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