Terms and conditions

Last updated 29 June 2018

By using the website, booking onto our CPD and engaging with other STEM Learning activities you agree to accept these terms and conditions.

Clause Summary
1. Privacy, Data and Cookies
2. STEM Ambassadors
3. CPD terms
4. Bursaries
5. Website content
6. Intellectual Property
7. User content
8. Resources
9. STEM Directory
10. Health and Safety
11. User accounts and content standards
12. Take down policy
13. Warranty disclaimer and liability
14. General

1. Privacy, Data and Cookies

How we use your information

We take the care of your personal data seriously.  Personal details collected from you will be used in the following ways:

  1. Where you have agreed to receive marketing emails on your account, we will send you information about our services and activities which may be of interest to you. This will include passing the information onto STEM Ambassador Hubs and Science Learning Partnerships who will send marketing emails with regards activities in your local area. To send these emails your information will be uploaded to our email systems, MailChimp and Adestra. You can opt out of these emails at any time.
  2. Where you have agreed to share your information for research purposes on your account, we may provide your information to our funders and research partners for research purposes.
  3. As a STEM Ambassador, where you have agreed to share your information with your employer or a professional institution, we may share information about you and your STEM Ambassador activities with these organisations that you have entered on your account profile.
  4. We will supply statistical information derived from your data to funders, potential funders and partners that will not include any details that could be used to identify you.
  5. If you are booking a CPD activity which is delivered by a third party, we will share only the information necessary to complete your CPD activity.
  6. If it is clear on the CPD activity that there is a professional development sponsor then the professional development sponsor may hold and process your information, and you may be contacted by them regarding their relevant products and services.
  7. Provided to suppliers who we have contracted to process data on our behalf for research and statistical purposes.
  8. We may share your information with other relevant organisations if you are asked and you agree that your information can be shared in that way.

As part of the services offered to you through this website, the information you provide may be transferred to countries outside the European Union. These countries may not have similar data protection laws to the UK. By submitting your personal data, you’re agreeing to this transfer, storing or processing. When transferring your information outside of the EU in this way, we take steps to ensure that appropriate security measures are taken with the aim of ensuring that your privacy rights continue to be protected. For example, we use MailChimp for sending emails and data is stored in the US; to safeguard privacy rights MailChimp has the EU-US Privacy Shield in place.

Managing and deleting your information

It is your responsibility to see that the information held on the website is up to date. We may also update some information if we identify it is out of date, for example a school closes and reopens with a different name. 

If at any time you decide that you wish to have your account deleted from the website you can do so by emailing website-support@stem.org.uk stating your email address and quoting ‘Delete my account' in the subject line. If you are engaged in an active CPD booking then your account will not be deleted until this has finished.

In order to ensure we do not hold any out of date information for individuals we regularly remove registered users for whom we do not have a valid email address; this includes those accounts to which the email address has been reported as undeliverable.

Information about your CPD bookings and STEM Ambassador activities will be deleted 8 years after the end date of the activity.

Accessing your personal information

You can see a large amount of the personal data that we hold about you by logging into your account on the website and visiting your profile. We try to be as open as possible in terms of giving people access to their personal information. Individuals can find out if we hold any personal information by making a ‘subject access request’. If we do hold information about you we will:

  • give you a description of it
  • tell you why we are holding it
  • tell you who it could be disclosed to
  • let you have a copy of the information in an intelligible form

To make a request to STEM Learning for any personal information we may hold you need to put the request in writing addressing, it to our Data Protection Officer.

If you agree, we will try to deal with your request informally, for example by providing you with the specific information you need over the telephone.

Use of cookies by this website

A number of the cookies that we use on the website are essential for parts of the site to operate and some have already been set. You may delete and block all cookies from the site, but parts of the site will not work.

The following cookies are used by our online services:

Cookie name Used for
Drupal.tableDrag.showWeight this is set by our content management system to store your site appearance preferences
SSESSxxxxxxxxxxxxxxx (where xxx are random letters and numbers) this is essential for site functionality and is used to store session details while you are using the site
_ga, _gat used by Google analytics to help us improve the site and monitor usage
__distillery used by our video playback system to remember where you get to when playing videos in case playback is interrupted
cookie-agreed this is used to remember you have accepted the cookie warning so you don’t have to accept it every time you accept the site
has_js used to check if you have JavaScript enabled on your browser client
community_resources_by_user-dashboard_resources-sort_by used to store your sorting preferences for the "My Resources" list of the dashboard
community_resources_by_user-panel_pane_2-sort_by used to store your sorting preferences for the "My Collections" list of the dashboard

When someone visits our website we use Google Analytics to collect standard internet log information, details of visitor behaviour patterns and search terms being used on the site. To opt out of being tracked by Google Analytics visit http://tools.google.com/dlpage/gaoptout.

2. STEM Ambassadors

STEM Learning cannot guarantee that all applicants will be accepted onto the STEM Ambassadors Programme. We reserve the right to reject any application to become a STEM Ambassador for any reason. Furthermore, we reserve the right to withhold the reason(s) for such a rejection.

STEM Learning will not discriminate against any person on the basis of gender, gender reassignment, marital or civil partnership status, religion, belief, disability, nationality, race, colour, ethnic or national origin, sexual orientation or age.

STEM Ambassadors Induction

It is compulsory for all STEM Ambassadors to complete an induction. Once you have registered to become a STEM Ambassador, the STEM Ambassador Hub in your local area will be in touch to schedule an induction. You are also able to complete this online and indicate that you have done so on your account profile.

DBS Disclosure and PVG Scheme (Scotland)*

It is compulsory for all STEM Ambassadors to undergo an Enhanced Disclosure check through the Disclosure and Barring Service (DBS) or PVG Scheme check through Disclosure Scotland as you will be working with children. The DBS/PVG Disclosure is provided free of charge to volunteers registering on the STEM Ambassadors Programme

More information about DBS can be found at http://www.gov.uk/dbs

* Includes any other statutory requirements deemed appropriate by STEM Learning to ensure the protection of young people and vulnerable adults.

3. CPD terms

The CPD terms apply when you are booking onto a CPD activity, whether booked online, on the phone, in person or by any other method. 

Booking on behalf of others

If you are making a booking on behalf of others then by agreeing to these CPD terms you confirm that you have authority to enter into these CPD terms on their behalf, including permission to release (and for us to store) any personal data that is required in order to make the booking.

Payment terms

The appropriate method of payment and deadline for payment to be received will be confirmed at the time of booking.  Fees can be paid by BACS or Sage Pay where this is indicated as being available*. If you are unable to pay by BACS, alternative methods of payment include cheques and debit/credit cards.

Most CPD payments are due no later than 21 days prior to the start of the CPD activity. For late bookings, payment should be made as soon as the booking is received. For some activities, payment can be made on the day that you attend the CPD activity or following the CPD activity. 

* If payment is made via Sage Pay, our payment service provider, when you proceed to payment you will be redirected to the Sage Pay website to make the payment. Sage Pay is an independently certified Level 1 payment service provider who uses industry standard data encryption. We do not collect or retain your payment details.

If fees are not paid in accordance with the instructions provided, we reserve the right to either:

  • cancel the booking(s) and re-allocate the place(s) for the CPD activity to another participant(s); or
  • require payment on the first day of the CPD activity.

In the event of late payment, we reserve the right to charge interest on all outstanding amounts at the rate of 2% per calendar month or part thereof from the last date that payment was due to the date that payment is made.

All payments must be made in pounds sterling.

For STEM Learning CPD (which includes HEaTED and Science Learning Partnerships) payment should be made by BACS All BACS payments should be accompanied by a remittance advice, including the invoice number, participant name and CPD activity code. The remittance advice should be sent to finance@stem.org.uk or by mail to the STEM Learning's Finance department.

If you are unable to pay by BACS, alternative methods of payment include cheques and debit/credit cards. Cheques should be made payable to “STEM Learning Ltd”, and should be accompanied by a remittance advice. Following receipt of invoice, payment by debit/credit card may be made by telephoning the STEM Learning Ltd Finance department on 01904 328369 or 01904 328384 and quoting your invoice number.

Fees

Details of fees are provided on the bookings page of the appropriate CPD activity. VAT may also be payable. Services such as accommodation, meals, refreshments and the provision of CPD materials may be included within the fee or quoted separately.

Please note that your school or organisation will be charged the appropriate fee for the activity you apply for based on the organisation you belong to, irrelevant of any fee you may incorrectly select during the application process.

Discount codes

Where a booking is made using a discount code this will discount the fee price to be paid. For discount codes for the full value of the course fee then the bursary is then not payable. VAT may continue to be invoiced for. The terms of the discount code will be clear on the CPD page or communication about the discount code.

Cancellations (made by you)

Cancellations must be made at least 21 days prior to the start of a CPD activity. If a booking is cancelled within 21 days, or if you fail to attend, the full fee remains payable. Any fees already paid will not be refunded.  This equally applies to bookings made less than 21 days prior to the start date of a CPD activity. 

Cancellations (made by us)

We reserve the right to cancel or reschedule CPD activities without prior notice and to amend or alter published programmes, fees, venues and lecturers, without liability. In these circumstances, you will be offered an alternative date for the same CPD activity, an alternative CPD activity, a credit note or a full refund. It is important therefore that you supply an up to date email address and notify us if this changes.

Transfers

If you are unable to attend, there is no charge to replace the original participant with a substitute. Please inform us of the substitute’s details.

If you wish to transfer a booking to an alternative date for the same CPD activity or to an alternative activity, a request must be made at least 21 days prior to the start of the original CPD activity. If the request is accepted, there will be no charge other than any additional cost of the alternative activity above that of the original CPD activity.

Please note that all requests to transfer bookings are entirely at our discretion.

4. Bursaries

Participants attending CPD activities or other activities supported by bursaries must ensure that that the relevant criteria are satisfied in order for your school or college to receive the bursary. Bursaries include but are not limited to an ENTHUSE bursary, ESERO-UK bursary or RCUK bursary. The standard criteria to be fulfilled are:

  • You must be employed by a UK state-funded school or college.
  • We must have received full payment of fees.
  • We will evaluate the impact of the CPD activities and the audit of how the bursary has been used. You and your school or college must be willing to participate in this exercise including use of our online Impact Toolkit. 
  • It is essential that you have supplied complete BACS details for your school or college as we do not pay the bursaries by cheque.
  • You must complete and submit an acceptable action plan to the CPD leader during the CPD activity.
  • You must complete the CPD activity in full. This includes all days, all sessions each day, and all residential periods.
  • You must use any balance of the bursary money (after deduction of the CPD activity fees, subsistence, travel expenses and supply cover) within the relevant STEM departments of your school or college for the purposes of implementing your action plan.
  • The Trustees of the ENTHUSE Charitable Trust, or other appropriate funder of the bursary must be satisfied, prior to payment of the bursary, that they have or will receive, funding in order to meet the full payment of the bursary.

However:

  • Should participants not be able to complete attendance of the full CPD activity for a suitable reason* this will be taken into account by the Trustees of the ENTHUSE Charitable Trust, or other appropriate funder of the bursary, in determining whether full payment of the bursary is approved.
  • Partial payment may be approved by us when there has been incomplete attendance of the CPD activity due to mild illness, family circumstances or pregnancy.
  • In the case of family bereavement, illness, family circumstances or pregnancy, schools or colleges are encouraged to send a substitute person who has, where possible, been briefed by the original participant. If no substitute is available, schools and colleges will be able to transfer their booking and bursary on to the same CPD activity in the following year or to another CPD activity during the same year. If the school or college does not transfer the booking to another date on, or before the date of the CPD activity then the bursary will not be given and the school or college will be liable for the full fees.

*A suitable reason would include compassionate grounds such as a family bereavement or serious illness. It would not include events, such as an Ofsted inspection, that are part of normal school business.

Some bursaries may have specific additional criteria but these will be made clear to you at the time of application to the CPD.

5. Website content

The Content on the website may be out of date or may include omissions, inaccuracies or other errors.  All Content is provided without warranty and is not subject to any checks of assurance of quality.  We do not guarantee the availability of any Content.

The website may provide access via hypertext links to third party websites.  By providing these links we are neither endorsing entities nor authorising any act which may be in breach of the intellectual property or any third party rights which are protected in law or by international treaties worldwide.  We do not accept liability for any materials contained on a third-party website. 

All online resources available through the website and the physical resources available at the National STEM Learning Centre are available on a non-commercial basis. STEM Learning Ltd is non-exclusive in the organisations it showcases and is free of commercial bias in its selection of physical and online resources available on the website.

6. Intellectual Property

The Content featured on this website is subject to copyright protection unless otherwise indicated. The intellectual property rights in the Content belongs wholly to the original author or publisher of the Content. You agree to be bound by licensing arrangements associated with use of such Content.

You must not reproduce, distribute or communicate the Content of this website, unless and to the extent that the same is specifically permitted under any license to which it is subject. If you wish to use any material which is not subject to a license, you must obtain prior written consent from the author or publisher.  If reference to a copyright license is provided by us on this website then such license information should be used as a guide only; please contact the owner if you wish to reuse the Content.

You are permitted to download Content from this website, except where it is expressly stated that you are not permitted to do so. Systematic downloading of files is strictly prohibited.  You must not use such downloaded files on any other website, network, repository or virtual learning environment without our prior written consent. If you wish to include material from this website on another website you may link to this website. In all cases, you must fully credit the author, this website, and the copyright status of the Content.

In relation to Content which is subject to copyright but where the rights holder cannot be traced (Orphan Works) we will take the appropriate steps to trace the rights holder before uploading such Content to our website. If you have found Content which you consider is illegally held or published on this website, please contact us in accordance with our take down policy, see section 12.

7. User content

The intellectual property rights in User Content will remain with you.  To enable us to provide this website service, by adding User Content to this website you grant to us a non-exclusive, worldwide, free license to use, reproduce, publish and distribute your User Content in whole or in part on the website and confirm that such content does not infringe the intellectual property rights of third parties. The license granted will not be used by us for any purpose directed towards private monetary compensation or commercial advantage. Please be aware that the website includes groups where your User Content may be viewed by all Users whether or not they have a user account for the website.

If you wish to remove any User Content from the website please contact us. Should you remove your User Content from the website any licenses granted prior to removal shall survive.

8. Resources

All Resources accessed via or uploaded to the website will be categorised by one of the descriptions below.  You must ensure that you review the terms of the relevant license before using or uploading Resources; by using or uploading Resources you agree to comply with any license terms and these terms and conditions.  Please note that any Resources that you upload are subject to the granting of a Category Five Materials license.

Category one materials

Subject to the terms of the Attribution Non-Commercial Share Alike Creative Commons license, you are free to download individual copies of this material for personal use.  You may also reproduce this material, providing you credit the source and subject appropriately. The full text of this license is available here.

Category two materials

Subject to the terms of the Attribution Non-Commercial No Derivatives Creative Commons license, you are free to download individual copies of this material for personal use. You may reproduce this material in limited circumstances, provided this would not constitute a Derivative Work. The full text of this license is available here.

Category three materials

You are free to download individual copies of this material for personal use. You may not reproduce this material. It may not be stored on other websites, shared networks, virtual learning environments (VLEs) or any other repository.

Category four materials

This material may be used directly from this website by teachers for personal use in their school or college. The material may not be downloaded.

Category five materials - community resources

These materials are uploaded by users of the website, for example teachers, who wish to share their resources.  The license which applies is the same as Category One Materials in that you are free to download individual copies of this material for personal use and may reproduce the material in limited circumstances.  The full text of the Attribution Non-Commercial Share Alike Creative Commons license is available here.  As with all materials on the website we provide no warranties regarding the accuracy or quality of Category Five materials. 

9. STEM Directory

The STEM Directory is provided as a service to support you in finding enrichment opportunities. The activities are offered by external providers and are not endorsed by STEM Learning. We are not responsible for their content or delivery.

10. Health and Safety

Use of a Resource or other website content that includes a practical activity requires the user to carry out a full risk assessment. Resources have been published in the form that they were originally submitted by the contributor. This means that any health and safety risk assessment measures detailed within the Resources reflect general practice and standards at the time that the Resources were published and cannot be assumed to be acceptable today or that inclusion of such assessments within the resources should negate your obligation to perform appropriate risk assessments before use of such resources.

Before using any resource that includes a practical activity, users should consult, and if necessary adapt, an appropriate employer’s risk assessment. Such risk assessment is the responsibility of the user, and STEM Learning does not accept any responsibility and shall not be liable to you or any third party for any losses, damages, claims, expenses or outcomes resulting from the use of material included or referred to on this website. Users should check against current health and safety guidance that has been produced by organisations such as CLEAPSS and SSERC.

11. User accounts and content standards

This website may ask you to set up a user account to access certain areas or to enable you to add User Content.  You are fully responsible for all activities that occur under your account. 

Content Standards

You must comply with the spirit of these standards as well as the letter. You agree:

  • not to reproduce, duplicate, copy or re-sell any part of this website or materials except as expressly allowed
  • not to access without authority, interfere with, damage or disrupt: any part of this website; any equipment or network on which this website is stored; any software used in the provision of this website; or any equipment or network or software owned or used by any third party
  • not to upload, post, email or otherwise message which contains software viruses or any other computer code that (i) either negatively impacts or damages software or hardware functionality or (ii) negatively affects a user’s access
  • not to remove copyright notices from Content
  • to ensure that content:
    • is accurate (where it states facts) and does not contain information which is false or misleading
    • must be genuinely held (where it states opinions)
    • complies with applicable law in the UK and in any country from which it is posted
    • does not contain information which is: harassing or invades another's privacy, harms minors in any way, promotes bigotry, racism, hatred or harm against any group or individual or which is obscene
    • does not infringe another's rights, including but not limited to intellectual property or data protection rights (including the transmittance of personally identifiable information)
    • does not constitute spam (such as unsolicited advertising)

We reserve the right to exercise our discretion in the removal and/or editing of any User Content which contravenes these standards without notice. We shall use reasonable endeavours to remove such User Content from the site as soon as reasonably practicable upon us becoming aware of it. We may at our discretion suspend or terminate your account at any time should you be in breach of these standards.

We will assess the risks for users when using any interactive service (for example forums and community groups), and we will decide in each case whether it is appropriate to use moderation (including what type of moderation to use) in the light of those risks. However, we are under no obligation to oversee, monitor or moderate any interactive service we provide on this website. 

12. Take down policy

We reserve an absolute right to exercise our discretion in the removal of any Content from the website.

Should you have any concerns or have a complaint in relation to the Content or should you consider such Content is in breach of your intellectual property rights then please contact us.

Upon becoming aware of any issues related to the Content we will promptly and amicably resolve such matters (to the satisfaction of both parties should there be a complainant), with the following possible outcomes:

  1. The material remains on the website unchanged.
  2. The material is replaced on the website with changes.
  3. The material is permanently removed from the website.

Where we and a complainant are unable to settle such a matter, the Content will remain unavailable through this website until a time when a resolution has been reached.

13. Warranty disclaimer and liability

Your use of this website is at your own risk and to the fullest extent permitted by law we hereby exclude all warranties, express or implied, and make no representation in relation to the Content of the website.  We do not accept responsibility and shall not be liable to you or any third party for any losses, damages, claims, expenses or outcomes resulting from your use of this website or any third party website which may be linked to this website. 

Nothing in these terms and conditions shall operate to exclude liability for fraudulent misrepresentation or for death or personal injury caused by our negligence or any other liability which cannot be excluded or limited by the applicable law. 

You acknowledge that any breach by you of these terms and conditions may cause us significant and irreparable damage and, accordingly, you agree that you will indemnify and hold us and our officers, employees and agents harmless against all and any losses, damages, claims and/or expenses suffered as a result of a breach of these terms and conditions.  Without prejudice to the foregoing, in the event of any breach by you of these terms and conditions, we shall be entitled to immediately suspend or terminate your access to the website and shall further be entitled to injunctive or other equitable relief. 

14. General

We may need to change the terms and conditions. If we do so we will post an updated copy with the date of revision included within the title of the terms.  If we consider the change is material we will post a notice on the website.  Your continued use of the website indicates your acceptance of the current terms.

The validity or enforceability of the remaining terms shall not be affected by the holding of any provision of part of the terms and conditions to be invalid or enforceable.

These T&Cs shall be governed by and interpreted in accordance with the laws of England and Wales and the Courts of England and Wales shall have exclusive jurisdiction.

The website aims to achieve W3C/WAI's Web Content Accessibility Guidelines 2.0Conformance Level "A-A" Users with accessibility issues should contact us and we will be pleased to discuss any requirements. 

We follow good business practice and have robust controls in place to prevent fraud, corruption and bribery.  We are committed to the highest standards of openness, integrity and accountability.

STEM Learning Limited is a company registered in England and Wales, company number 05081097. Registered Office: National STEM Learning Centre, University of York, Heslington, York, North Yorkshire YO10 5DD.  VAT number: 847388772.