Resources by Management Pocketbooks Ltd

This book contains tips, tools and techniques on how to introduce, develop, facilitate and participate in a personal development review scheme. This book takes the reader through the process, starting with any...

There are four key stages to coaching, namely assessing current performance levels, setting outcomes for learning, agreeing tactics/initiating action, and giving feedback. The author explains each stage and then...

Directed at full-time trainers and managers with staff training as part of their jobs, the author deals with training needs identification, the pros and cons of different training methods, learning styles and...

This volume is designed to introduce emotional intelligence by defining what it is and explaining why it is important. It provides a framework for understanding emotional intelligence and illustrates ways in which to...

A comprehensive guide covering the various stages of facilitation, from planning through to implementation. It deals with interpersonal skills (including attitudes and values) and session skills (including energising...

The "Pocketbook Series" comprises more than 60 titles in the areas of training, personal development, management, customer care, sales and marketing and finance.

The Impact & Presence Pocketbook explains the importance of impact and shows readers how to develop a congruent and personal presence, enhance their leadership skills, create an atmosphere in their teams that will motivate and enthuse, and how to manage difficult situations.

Influencing skills are at the heart of all successful communication. This book examines influencing styles, how to establish rapport, dealing with different personalities, handling resistance and, crucially, getting...

Written for leaders at all levels - strategic, organizational and team level - "The Leadership Pocketbook" explains how to inspire, influence, deal with change and achieve objectives.Illustrated throughout, the book...

Explaining how individuals can harness their brain power so as not to hinder the learning process, this pocketbook explains each of the four stages of learning: reasoning, planning, committing and reflecting.