Directed at full-time trainers and managers with staff training as part of their jobs, the author deals with training needs identification, the pros and cons of different training methods, learning styles and learning blocks, finding and briefing external trainers, assessing the outcome and applying the learning. This title is an updated and re-titled edition of 'The manager's training pocketbook', originally published in 1994 and reprinted in 1997 and 1999.
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