This Nuffield exploration is a simulation of a booking system for a small guesthouse. Students have to manage the bookings and, as far as possible, arrange to give people the accommodation they request.

The key processes in this exploration are :

*Representing - finding and using alternative ways to handle a large amount of information, identifying factors that affect how bookings can be managed.

*Analysing - working efficiently and systematically towards producing a clear plan, assigning guests to rooms while taking constraints into account.

*Interpreting and evaluating - adapting solutions to take account of additional new constraints.

*Communicating - producing a clear, accurate booking sheet and providing guests with clear reasons when requests cannot be met.

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