Facilitation and advisory service

Advisory service

Dedicated technical management, expertise and support. 

Work with our professionals to identify the needs of your technical service and areas for improvement. Receive a bespoke package of support and expertise that will meet your goals and develop your staff, ensuring you provide the best service possible.

Our professionals have a strong understanding of the HE and FE sectors, who focus on value for money and minimisation of costs. We will work with you collaboratively to discover, design, analyse and deliver tailor-made services to meet your specific needs.


How we can support you

We can provide solutions, insight and know-how, including: 

  • supporting technical workforce training
  • coaching for technical leaders and managers
  • developing and executing technical services strategy
  • providing learning and training opportunities
  • supporting laboratory refurbishment and infrastructure projects
  • enhancing technician team organisation, engagement and performance

Contact us

If you would like support to enhance your technical service, we can help.


Contact us

“After signing up to the Technician Commitment we decided to run an event for all technical staff in the University and approached HEaTED for guidance. We were thrilled with the level of engagement and participation. It’s reassuring to know that the HEaTED team will be there if we need further expert advice.

– Technical Manager at Roehampton University

“Thank you for facilitating my Technical Managers away day and sharing your expertise with my new staff. The delivery was professional, motivating and certainly gave us a strategy for our next managers meeting to discuss necessary positive transformational changes.”

 - Head of Infrastructure and Facilities, University of Birmingham